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      <h1>
      
        Mail and Courier Services
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        <div class="vrtx-introduction"><p>Section for Logistics handles mail and courier services at UiO. The counter is open Monday to Friday, from 7.30 a.m. to 3 p.m.</p></div>
      

      
        
      

      
      
      
      
      

      

      
      

      
      
      
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      <p><strong>Postal delivery and collection </strong>of ordinary mail and internal mail: Tuesdays and Fridays from 9 a.m.</p><p><strong>Stamping and sending mail:</strong> Tuesdays and Fridays.</p><p>You can also?<strong>collect and deliver mail</strong> at the Logistics counter in the basement of <a href="/english/about/getting-around/areas/blindern/bl02/">Kristian Ottosens hus</a>, Problemveien 9. Entry from the parking lot between Kristian Ottosens hus and Villa Eika.</p><h2 class="accordion">Postage – domestic and international</h2><h3>Outgoing mail</h3><p>All outgoing mail has to be stamped at the Logistics counter. The standard envelope label "p.p./porto betalt" ("postage paid") does not mean that the postage has been prepaid.</p><h3>Correct labelling</h3><ul><li>Mark all dispatches with the sender’s department and name.</li><li>We recommend that you contact Logistics when you need printed envelopes.</li><li>Order envelopes with UiO logo from?<a href="/english/services/print/">the Graphic Centre</a>.</li></ul><h3>When is the mail delivered?</h3><ul><li>The official postal service delivers mail to UiO every morning. Logistics sorts the mail before they dispatch it to the units.</li><li>UiO has approximately 200 post box addresses at Blindern, as well as a few other locations in Oslo. The post is delivered to the units or the archives, for the units who pertain to those.</li></ul><h3>Dispatch from 09.00</h3><ul><li>Four post circuits by car and one manual route in Lucy Smiths hus.</li></ul><h3>Circuits</h3><ul><li>The circuits include Blindern, Gaustad, 澳门皇冠体育,皇冠足球比分sparken, T?yen, ?kern, Geitmyrsveien, Ullev?l University Hospital, Bygd?y, the city centre, University Hospital Rikshospitalet, as well as other university locations.</li><li>120 delivery points by car.</li></ul><h2 class="accordion">Letters</h2><h3>Delivery time</h3><ul><li>Domestic: 2–3 business days</li><li>Europe: 3–7 business days</li><li>Global: 5–9 business days</li></ul><h3>Customs declaration</h3><p>All letters containing more than one standard letter must be cleared through customs.</p><p>All consignments <strong>under 2 kilos</strong> containing more than a regular letter or postcard (for instance gifts, goods, clothing, books or other items) must be cleared through customs. <a href="/english/for-employees/operational/mail/customs-declaration-cn23.pdf">A customs declaration (pdf)</a>?must accompany the consignment. Please use <a href="/english/for-employees/operational/mail/customs-declaration-cn23-guidance-form.pdf">the guidance form (pdf)</a> to see which fields you are required to fill out.?</p><ul><li><a href="/english/for-employees/operational/mail/customs-declaration-cn23.pdf">Please fill out the form?(pdf)</a></li><li>Specify the correct content of the consignment, quantity, net weight, value and country of origin of goods</li><li>The value cannot be 0 NOK</li><li>Please write your personal e-mail address at the top of the form</li><li>Remember to write both your and the recipient's name and address on the package itself</li></ul><p>This customs declaration is only used for letters.</p><p>Please do not stick the customs form on the package. The information is only used to create a digital customs declaration.</p><h3>Weight</h3><ul><li>Maximum weight of letters: 2 kilos.</li><li>Sending letters that are heavier than 1 kilo is expensive. <a href="https://www.bring.no/english/sending/parcels/order-climate-neutral-service-parcel">Parcel post (bring.no)</a>?is a more favourable option.</li><li>Delivery time for parcel post by?the official mail services (Posten): 1–4 days.</li></ul><h3>Volume discount</h3><p>You can get a volume discount when you send 200 letters or more of the same format and weight. Please?<a href="mailto:logistikkgjenbruk@admin.uio.no">contact Logistics</a>?to arrange a large dispatch.</p><h2 class="accordion">Courier services</h2><ul><li>The Logistics carries out courier services for the units at UiO.</li><li>The services depend on capacity. The units can use an external courier service if the capacity is full.</li><li>UiO has general agreements with courier services for domestic and international deliveries. The cost will be assigned to your unit. <a href="/for-ansatte/arbeidsstotte/bestille/avtaler">Find the general agreements (in Norwegian – use your UiO login ID).</a></li></ul><h2 class="accordion">Gas and chemicals deliveries</h2><ul><li>Logistics will not handle gas and chemicals.</li><li>Units who order gas and chemicals are responsible for receiving these deliveries.</li></ul><h2 class="accordion">Ordering nitrogen</h2><ul><li><a href="mailto:logistikkgjenbruk@admin.uio.no">Send your order to Logistics via email</a>?at least two days before the order needs to be completed. State the contact person’s name and mobile number.</li><li>Relokator moving company will pick up empty containers and return full containers.</li><li>The order is completed in one turn: The containers are filled when Relokator delivers them to the central storage unit, which means Relokator can return them immediately.</li></ul><h2 class="accordion">Express parcels<a id="Express parcels"></a></h2><h3>Domestic</h3><ul><li>'Bedriftspakke Ekspress'?– Business parcel express – overnight is the fastest domestic shipping in Norway.</li><li>Mondays – Thursdays only</li><li>Delivered to businesses only. Use the street address, not postbox address.</li><li>Private individuals collects the parcel at the post office.</li><li>Maximum weight: 25 kg</li><li>Traceable and insured for 10 000 NOK</li><li>Damaged or lost parcels:?<a href="mailto:logistikkgjenbruk@admin.uio.no">Please contact Logistics</a>?to get a dispatch noted called "澳门皇冠体育,皇冠足球比分kort 1".</li></ul><h3>International</h3><ul><li>The units must order and pay for international express parcels. Use one of <a href="/for-ansatte/arbeidsstotte/bestille/avtaler">UiO’s general agreements for courier services, transportation and dispatch</a>?(in Norwegian – use your UiO login ID).</li><li><a href="https://www.posten.no/en/">More information on posten.no</a></li><li>Please remember to include the recipient’s phone number.</li></ul><h2 class="accordion">Parcel post – domestic and international<a id="Parcel post"></a></h2><p>Parcels require digital dispatch notes. Logistics can fill out the note and mail it to you.</p><h3>Send a parcel</h3><ul><li><a href="mailto:logistikkgjenbruk@admin.uio.no">Send an email to Logistics</a>?and state the recipient’s name, address and telephone number, name of the sender (unit) and a reference person at the unit. ?</li><li>Logistics will send you the dispatch note via the internal mail. You will receive the dispatch note on the same day if Logistics receives your e-mail before 08.00.</li><li>Put the dispatch note on the parcel. The parcel is now ready.</li><li>You will find a tracking number on the dispatch note. You can use this to <a href="https://www.posten.no/en/">track the parcel at posten.no</a></li><li>International parcels require a <a href="/english/for-employees/operational/mail/proforma_invoice.pdf">pro forma invoice (pdf)</a>.</li><li>The entire form needs to be completed to make sure the parcel is not stopped in customs. If you need help filling out the form, please <a href="/english/for-employees/operational/mail/proforma-invoice-guidance.pdf">see our guidance form (pdf)</a>.</li><li>In the postbox field, state 'Blindern', not the street address.</li></ul><h2 class="accordion">Registered mail</h2><h3>International</h3><p>Some countries do not have a system for registered mail. We recommend that you send the letter or parcel as regular parcel post. This provides faster delivery, tracking and it is more affordable.?</p><p>From January 1, 2026, registered mail to foreign countries may only contain documents up to 2 kgs in weight and 2 cm in thickness. Dutiable goods may not be sent as registered mail. This change applies to and from all countries, in accordance with international regulations.</p><p>If you still want to use registered post, follow the procedure for domestic mail.</p><h3>Domestic</h3><p><strong>Sending registered mail</strong></p><p>You can either hand in the letter or parcel in person at Logistics or put it in your unit’s pigeonhole for outgoing mail. If you deliver it in person, please <a href="/english/for-employees/operational/mail/folgeskjema-for-rekommanderte-sendinger.doc">fill out and include this form (doc)</a>.</p><ul><li>Logistics will register the dispatch digitally.</li><li>You will receive the tracking number via e-mail or mobile.</li><li>Logistics will hand in the mail at the post office.</li><li>The Post’s insurance will be valid once the post office has registered the mail.</li></ul><h3>Receiving registered mail</h3><p>Post with a personal recipient has to be collected by the said person at the post office. <a href="https://www.posten.no/en/">Find the nearest post office at posten.no</a>.</p><h2 class="accordion">IT Department: Separate procedure for parcels</h2><h3>Returns</h3><p>Dell and HP offer returns, which means that?messengers from Dell and HP?pick?up returns at USIT. You will find two return boxes at <a href="/english/services/it/contact/it-help/index.html">UiO’s centre for IT support</a>.</p><h3>Outbound parcels</h3><ul><li>Please <a href="mailto:innkjop@usit.uio.no">send an email to innkjop@usit.uio.no</a>?if you need assistance.</li><li>The parcel must be delivered to the post office if the recipient covers the postage.</li><li>If UiO covers the postage, please use <a href="#Parcel post">the regular procedure</a>.</li></ul><h3>Express parcels</h3><p><a href="#Express parcels">UiO’s procedures for express parcels</a></p><p>Please <a href="/english/for-employees/support/purchase-management/contract-catalogue.html">check the contract catalogue</a> for information on which vendor to use, or?<a href="mailto:innkjop@usit.uio.no ">contact procurement at the IT Department</a>.</p><p>UiO’s client numbers:</p><ul><li>Import: 960535558</li><li>Export: 240044873</li></ul><p>Please have the recipient’s post address, reference name and mobile number at hand as well as:</p><ul><li>Location number ('Stedkode'): 350120</li><li>Enterprise number ('Tiltakskode'): 971000</li></ul><p>The order is registered in the procurement system, which generates a reference number?('E number'). Use this as shipper’s reference. If the content?is valuable, please lock the parcel in safely before it is picked up by the delivery service.</p><h3>The storage facility</h3><ul><li>Please label large items and have the on duty clerk lock it in safely.</li><li>The clerk registers inbound and outbound items in the binder.</li><li>If you unpack items at the facility, please dispose of all the packaging in the container.</li><li>The on duty clerk can ask for ID.</li><li>The storage facility has limited access.</li></ul>
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          <span class="published-date-label">Published</span> <span class="published-date">Apr. 9, 2010 1:38 PM </span>
          
            <span class="separator-date"> - </span> <span class="last-modified-date">Last modified</span> <span class="last-modified-date">Feb. 12, 2026 9:16 AM</span>
          
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